Support
We're here to help you get the most out of Whalor.
Contact Us
Have a question, feedback, or need assistance? Our support team is ready to help.
Email Supportadmin@whalor.app
Frequently Asked Questions
How do I manage my subscription?
Subscriptions are managed through the Stripe billing portal in your Whalor account settings.
What data sources do you use?
Whalor monitors a focused universe of liquid tickers — SPY, QQQ, IWM, and selected high-activity stocks — for repeatable same-day (0DTE) technical setups. Every published setup keeps its outcome and replay.
How quickly are alerts delivered?
Premium subscribers are alerted as soon as a 0DTE setup qualifies, with the exact contract and plan attached. Free accounts see setups after they resolve, as published receipts.
Is this financial advice?
No. Whalor provides informational data about options market activity. This is not financial advice, and you should always do your own research before making any investment decisions. Past performance does not guarantee future results.
How do I delete my account?
To delete your account and all associated data, please contact us at admin@whalor.app with the subject line "Account Deletion Request". We will process your request within 30 days.
We typically respond to support requests within 24-48 hours.