Terms of Service

Version 2.0 | Effective July 24, 2026

1. Agreement to Terms

These Terms of Service ("Terms") are a binding agreement between you and SocialGo LLC, doing business as Whalor ("Whalor," "SocialGo," "we," "us," or "our"). By creating an account, purchasing a subscription, clicking to accept, or accessing the Service, you agree to these Terms and our Privacy Policy. You must be at least 18 years old and legally permitted to use the Service where you live. If you do not agree, do not use the Service.

2. Description of Service

Whalor provides informational and educational tools related to securities and options markets. The Service may include:

  • Live and historical options setup data
  • Unusual activity alerts and notifications
  • Algorithmically generated options setups and strategy statistics
  • Outcome tracking, replays, performance calendars, and research
  • Brokerage-connectivity and order-preparation tools provided through third parties
  • Watchlist functionality

We may add, remove, suspend, limit, or modify any feature, ticker universe, strategy, methodology, data source, alert frequency, or eligibility requirement. No feature or quantity of alerts is guaranteed.

3. Informational Use Only; No Advisory Relationship

WHALOR IS NOT A BROKER-DEALER, INVESTMENT ADVISER, FIDUCIARY, EXCHANGE, CLEARING AGENCY, OR TAX OR LEGAL ADVISER. SOCIALGO LLC DOES NOT PROVIDE PERSONALIZED INVESTMENT ADVICE OR DETERMINE WHETHER ANY SECURITY, OPTION, STRATEGY, OR TRANSACTION IS SUITABLE FOR YOU.

Setups, alerts, grades, labels, scores, targets, stops, statistics, research, AI-generated explanations, and terms such as "entry," "target," "take profit," "stop loss," "conviction," or "trade" are informational outputs, not instructions, solicitations, guarantees, or recommendations to buy, sell, or hold a security. You are solely responsible for every trading decision, position size, order, and outcome.

4. Options and Trading Risk

OPTIONS TRADING IS SPECULATIVE, HIGHLY VOLATILE, AND INVOLVES A SUBSTANTIAL RISK OF LOSS. AN OPTION BUYER MAY LOSE 100% OF THE PREMIUM PAID, SOMETIMES WITHIN MINUTES.

  • Past performance and historical win rates do not guarantee future results
  • Leverage, time decay, implied volatility, liquidity, spreads, gaps, halts, assignment, and expiration can materially affect results
  • A displayed stop or target may not fill at the stated price
  • Fast or illiquid markets can produce losses greater than a planned percentage
  • You should review the Characteristics and Risks of Standardized Options and your broker's disclosures before trading

5. User Accounts

To access certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

6. Subscriptions and Payments

6.1 Subscription Plans

Whalor offers the following auto-renewable subscription options:

  • Premium Plan: $99.00 USD per month - Live setup alerts, exact contracts, profit milestones, brokerage tools, and advanced research
  • Legacy Pro Plan: $29.00 USD per month - No longer offered to new subscribers; existing Pro subscribers keep their plan and rate until cancellation

6.2 Billing

Subscriptions are processed by the payment provider identified at checkout and automatically renew until canceled. By starting a subscription or trial, you authorize recurring charges at the price, billing period, trial-conversion date, and applicable taxes disclosed at enrollment.

6.3 Managing Your Subscription

You can manage or cancel through the Stripe billing portal or the platform through which you subscribed. Cancellation normally takes effect at the end of the current billing period. Fees are non-refundable and no prorated refunds or credits are provided unless required by law. Deleting the app or your Whalor account does not cancel a subscription.

6.4 Price Changes

We reserve the right to change subscription prices. Price changes will be communicated in advance and will apply to the next billing cycle. Continued use of the Service after price changes constitutes acceptance of the new pricing.

Promotional or early-bird pricing continues only while the qualifying subscription remains continuously active and may end upon cancellation, failed payment, lapse, abuse, or a plan change.

7. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to the Service or its systems
  • Interfere with or disrupt the Service or servers
  • Reproduce, duplicate, copy, sell, or resell any portion of the Service
  • Scrape, data mine, or use automated methods to access the Service
  • Share your account credentials with others
  • Use the Service to distribute spam or malicious content
  • Circumvent any access restrictions or usage limits
  • Use Service output to build, train, benchmark, or improve a competing product, model, dataset, or alert service
  • Use the Service for market manipulation, fraud, unlawful trading, or infringement of another person's rights

8. Intellectual Property

The Service, software, designs, trademarks, models, scoring and detection methods, compilations, content, and related intellectual property are owned by SocialGo LLC or its licensors and are protected by applicable intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service without our prior written consent.

If you submit feedback or ideas, you grant SocialGo LLC a worldwide, perpetual, irrevocable, royalty-free right to use and incorporate them without restriction or compensation.

9. Market Data, Alerts, AI, and Performance Information

Market data, options data, news, brokerage information, AI-generated text, and other content may come from third parties. Data and alerts may be delayed, stale, incomplete, unavailable, duplicated, corrected, or inaccurate. Push notifications, email, and in-app delivery can fail or arrive after a market move.

Do not rely on Whalor as your sole source of market information, position monitoring, risk controls, or time-sensitive notices. Verify information with your broker or another authoritative source before acting.

Tracked outcomes, peaks, drawdowns, profit or loss illustrations, calendars, cohorts, backtests, simulations, rejected-candidate studies, and aggregate statistics are educational analytics. A tracked peak is not proof that a user sold at that price. Illustrations may assume one or more contracts and may exclude commissions, fees, taxes, slippage, partial fills, liquidity constraints, and broker rules. Open, corrected, excluded, or regraded setups may change displayed aggregates.

10. Brokerage Connections and Orders

The Service may allow you to connect a brokerage account or prepare or submit an order through third-party providers. SocialGo LLC does not hold customer funds or securities, open brokerage accounts, clear or settle trades, control broker approval, or guarantee execution.

You must verify the symbol, option type, strike, expiration, quantity, price, order type, and all other terms before submitting an order. Your broker and integration providers control quotes, buying power, approvals, routing, execution, cancellation, settlement, and account restrictions. Quotes may change and orders may be delayed, rejected, duplicated, partially filled, or fail. You remain responsible for monitoring your brokerage account.

11. Third-Party Services

The Service may integrate with brokers, payment processors, authentication providers, analytics providers, market-data vendors, AI providers, and other third parties. Their terms and privacy practices apply separately. SocialGo LLC does not control and is not responsible for their services, decisions, outages, content, security, or losses.

12. Electronic Communications

You consent to receive agreements, disclosures, receipts, account notices, security messages, and other legally required communications electronically. Marketing preferences can be managed through available settings or unsubscribe controls, but we may still send transactional or legally required notices.

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." SOCIALGO LLC AND ITS MEMBERS, MANAGERS, AFFILIATES, CONTRACTORS, LICENSORS, AND DATA PROVIDERS DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY.

We do not warrant that the Service or any setup, alert, data, score, outcome, broker connection, or content will be accurate, complete, timely, secure, uninterrupted, profitable, or error-free.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOCIALGO LLC AND ITS MEMBERS, MANAGERS, AFFILIATES, EMPLOYEES, CONTRACTORS, LICENSORS, DATA PROVIDERS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES; TRADING OR INVESTMENT LOSSES; LOST PROFITS, REVENUE, DATA, GOODWILL, OR OPPORTUNITY; OR COST OF SUBSTITUTE SERVICES, RESULTING FROM:

  • Your use or inability to use the Service
  • Any unauthorized access to or alteration of your data
  • Any trading decisions made based on information from the Service
  • Any third-party conduct or content on the Service
  • Any other matter relating to the Service

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOCIALGO LLC'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID SOCIALGO LLC DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR 100 USD.

Some jurisdictions do not allow certain exclusions or limitations. In those jurisdictions, these provisions apply only to the maximum extent permitted by law.

15. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless SocialGo LLC and its members, managers, affiliates, employees, contractors, licensors, and agents from claims, damages, liabilities, losses, judgments, costs, and reasonable attorneys' fees arising from your misuse of the Service, violation of these Terms or law, infringement of another person's rights, content you submit, or transactions you initiate.

16. Termination

We may suspend, restrict, or terminate access when we reasonably believe you violated these Terms, created legal or security risk, failed to pay, abused the Service, or when required by a provider, regulator, or law.

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that should survive termination shall survive.

17. Governing Law

Except where federal law controls and without overriding rights that cannot lawfully be waived, these Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules. Court proceedings permitted under these Terms must be brought in the state or federal courts located in Maricopa County, Arizona.

18. Dispute Resolution and Arbitration

Before filing a claim, you and SocialGo LLC agree to attempt informal resolution for 30 days after written notice to legal@whalor.app. Except for eligible individual small-claims matters or temporary injunctive relief concerning misuse, security, or intellectual property, disputes will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable Consumer Arbitration Rules. The Federal Arbitration Act governs this provision.

YOU AND SOCIALGO LLC WAIVE THE RIGHT TO A JURY TRIAL AND AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, NOT AS PART OF A CLASS, CONSOLIDATED, REPRESENTATIVE, OR PRIVATE-ATTORNEY-GENERAL ACTION.

You may opt out of arbitration by emailing legal@whalor.app within 30 days after first accepting this version of the Terms. Include your name, account email, and an unambiguous statement that you opt out.

19. Changes to Terms

We may update these Terms. We will identify the effective date and provide notice of material changes as required by law. We may require renewed acceptance before continued use.

20. Account Deletion and Retention

You may delete your account at any time through the app by navigating to Settings → Account → Delete Account. Account deletion is permanent and will result in the removal of all your personal data, including:

  • Your profile and account information
  • Watchlist and alert preferences
  • Tracked positions and history
  • Notification settings
  • All associated data stored in our systems

This action cannot be undone. Account deletion does not cancel a subscription. We may retain limited records when reasonably necessary for legal compliance, fraud prevention, security, dispute resolution, payment records, backups, or enforcement of these Terms, as described in the Privacy Policy and permitted by law.

21. General Terms

These Terms and the Privacy Policy are the entire agreement concerning the Service and replace prior terms on the same subject. If a provision is unenforceable, it will be enforced to the maximum lawful extent and the remainder will remain effective. Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; SocialGo LLC may assign them in connection with a merger, financing, reorganization, sale, or transfer of the Service.

22. Contact Us

If you have any questions about these Terms, please contact us at:

Legal: legal@whalor.app
Support: admin@whalor.app